Senior IT Technician

Gosselies, Belgium

The mission of Cellistic/ Ncardia Belgium is to understand human iPSC and developmental biology, and harness this knowledge to develop and manufacture iPSC therapeutics that significantly improve patient outcomes. We are convinced that pluripotent stem cell technology is the key to get better, more efficient treatments to patients faster. To achieve this mission, we are building a world-leading research facility to overcome the complexicty and challenges of iPSC lineage specification. We will know we have succeeded when we can reliably and rapidly generate cell products that consistently produce positive outcomes in patients.

For more information about the company, please visit our website at www.cellistic.com

Role & Responsibilities

Thanks to your experience in Information Technology, you will be the ideal addition to the company and will have a key relationship role in dealing with end users and IT suppliers.

The position involves setting up, managing, maintaining and troubleshooting technology systems, software, computers, servers and networks, either directly or by coordinating the IT Service provider.

The company's activities are spread over three different sites: Mont-Saint-Guibert (BE), Gosselies (BE) and Leiden (NL). Travel to the Netherlands is expected to be up to 20% of the time.

The Senior IT Technician will also support the company’s stakeholders on standard IT aspects in a GMP regulated environment.

Information Technology Aspects

  • Review diagnostics and assess the functionality and efficiency of systems/network
  • In collaboration and coordination with the IT Service Provider :
  • Offer technical support to company staff and troubleshoot computer problems (~120 users)
  • Install and update company software and hardware as needed
  • Accountable on IT hardware and software asset management
  • Define MDM software packages when needed
  • Implement IT security measures
  • Administrate collaborative and offices tools
  • Attend project meetings as IT expert
  • Write and update technical IT procedures

GMP & Data Integrity Aspects

  • Responsible for Ncardia GMP IT infrastructure & systems :
  • Provide support to qualification activities for the GMP IT Infrastructure
  • Technically responsible for network / system segregation GMP / non GMP
  • Administrate GMP Computerized Systems (access mgt)
  • Support system(s) change management from IT perspective

Qualifications & Experience

  • Education: Bachelor degree in computer science or other relevant discipline or working experience
  • Minimum 5 to 7 years working experience in similar roles
  • Experience in biotech or pharma industry

IT

  • Experience in setting up IT infrastructure components :
  • Servers and Virtual Machines
  • Relevant operating systems as windows server
  • Firewall, VPN, network switches
  • Active Directory, Domain Controller
  • DB and SQL Server
  • VMware ESX
  • MDM / Microsoft Intune
  • Equipped video meeting rooms (MS Teams, Zoom, Barco, Poly, Logitech, ...)
  • Cybersecurity:
  • Firewalls, anti-virus, anti-spam, back-up,
  • MFA, SSO
  • Backup and Recovery testing
  • Anti-phishing campaigns, security trainings
  • Security incident: immediate potential damage interruption, data leak and integrity checks, root cause analysis
  • Excellent knowledge of business / enterprise Microsoft 365 products
  • Collaborative, document management, ticketing tools:
  • Teams
  • SharePoint Online
  • Citrix ShareFile
  • Jira / Confluence
  • Zoho Desk

GMP & Data Integrity

  • Basic training to GMP regulatory requirements:
  • Understanding of GDPR
  • Experience with Quality Management Systems

Skills & Competenties

  • Strong interaction & communication skills
  • Team player, cross functional capabilities
  • Autonomous & proactive
  • Good organizational skills
  • Excellent problem-solving and critical thinking skills
  • Keen attention to details
  • Can do attitude and hands-on approach
  • Eager to work in a regulated environment (pharmaceuticals)
  • Strong work ethic
  • Languages: fluency in English and good level of French (oral and written), Dutch is a plus.

Job Location: Gosselies, Belgium

Position Type: Full-Time

Start Date: Immediately

We offer you a challenging position in a dynamic biotech company with room for personal growth and development. We provide a competitive salary package based on your education and experience.

Interested?

Send your motivation letter with curriculum vitae to: partnering@cellistic.com